Policies & Info

CONTACT INFO

If you have any questions regarding an order or a general business inquiry, you can contact us at clare@clarebare.com 

Clare or an assistant will be in touch with you within 2 business days.

SOCIAL MEDIA

You can find us on INSTAGRAM / TIKTOK / PINTEREST / TWITTER

PRODUCTION & TURNAROUND

Clare Bare pieces are hand made with love by our small team between our Los Angeles, CA and Hudson, NY studios. Due to the hand made/hand dyed nature of our production, each order takes time to be created.

Our current turnaround time for made to order styles is approximately 4-6 weeks. 

SHIPPING

U.S. ORDERS are shipped USPS First Class Mail (3-5 business days), USPS Priority Mail (2-3 business days), Priority Express (1-2 business days), as well as UPS Ground (3-5 business days), UPS 3 Day Select (3 business days), UPS 2nd Day Air (2 business days), or UPS Next Day Air (1 business day) - you can choose your option at checkout. Please note that express shipping is not the same as a rush fee. You can purchase a 1, 3, or 5 day rush fee for expedited production in our upgrades section. 

You will receive a shipping confirmation email with a tracking number when your shipping label is purchased. We do all of our shipments in bulk, so please allow an additional 2-3 days for us to print labels, tag your garments, pack your order, and deliver it to the post office.

INTERNATIONAL ORDERS are shipped USPS First Class Mail (7-21 business days), Priority Mail (6-10 business days), Priority Express (3-5 business days), as well as UPS Standard (2-7 business days) or UPS Worldwide Express (1 business day) - you can choose your option at checkout. Please note that express shipping is not the same as a rush fee. You can purchase a 1, 3, or 5 day rush fee for expedited production in our upgrades section. 

You will receive a shipping confirmation email with a tracking number when your shipping label is purchased. We do all of our shipments in bulk, so please allow an additional 2-3 days for us to print labels, tag your garments, pack your order, and deliver it to the post office. All shipping times are approximate, and occasionally take longer to pass through customs.

RETURNS/EXCHANGES/CANCELLATIONS

Cancellations will only be accepted within 2 days of purchase. We are very firm about this policy, as each piece goes into production within two days of the purchase date.

In the rare occasion that there is physical damage or an error on our part, we are open to accepting returns. These will be considered on a case by case basis. We are unable to accept returns for any worn garments due to the intimate nature of our work.

Please make sure you look over our size chart (found below the description of each listing.) If you have any questions regarding sizing before purchase, please contact us.

SIZING

Our size chart can be found below the description of each product listing. Our sizes are a general XS-XL with corresponding measurements in inches and US bra sizes listed for comparison.

We offer custom sizing as well, so you can select that as an option when you scroll down to the bottom of the sizing menu on the product page. You can enter specific measurements in the "Note to Clare Bare" section on the following page during the checkout process.

If you are ordering a gift for someone and are unsure of sizing- you can always sneak a peek at the giftee's lingerie drawer and tell us what sizes you see- we will figure out the size conversions.

PAYMENT

We accept all major credit cards, PayPal, and installment payments via Afterpay and Shop Pay.